Delay in installation

Sir, I have applied for broadband connection at home on 23 sep 2014 to YOU BROADBAND with bill no YOUF 636341 and paid rs 6499 through cheque 506018 and they told me that my connection will come in 10 days. After 15 days i called them but they told its due to unavialbility of modem so i agrred but no one comes so i complained on coustemercare with id 2014101203950 on 12/10/14 but no solution regarding this so i reached theror office and met manager SUNIL GOR on 15oct , He assured me that my connection will be installed before 18 but still no one come again i called and same reason again of modem unavialbility. Now its almost 40 days gone but still im waiting for my connection. Please help me with this problem as soon as possible. 23/9/14- applied for connection and payment given 25/9/14- cabling done 10/10/14 – black box installed Now waiting for modem installation .

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