Billdesk Amount deducted but bill not payed

Transaction ID : HHMP4796410967 Transaction Date and Time : 01­10­2016 21:06:56 Transaction Amount : Rs. 307.00 amount deducted from bank HDFC account but bill not payed.nor refunded.it was showing as idea bill desk and only the transaction detais were required which i i given and bill payment receipt got but bill not payed.kindly solve

swagati

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