I have never really had an issue with his bank, other than their exorbitant interest rates, and all the extra charges that seem to pop up like Jack’s in the Box… until recently. Priceline.com, stop it to put a bill on my credit card, that was not valid. After repeated calls to customer service, and getting nowhere, and speaking to people who barely spoke English, I went absolutely psycho.
I demanded to immediately speak to someone in corporate. I ended up speaking to a relatively nice lady, even though I wasn’t at all nice. I told her that I was sick and tired of speaking to people who couldn’t speak English. And that should she not have this charge that was not a valid removed from my account by the time my due date came around, that the same way they attempted to screw me without kissing me, I was going to do the same to them.
So, unbelievable, but within 48 Hours not only was the erroneous charge removed and credited to my account, but so was the replacement fee for the new card. My next move is this bank, is to reduce my interest rate, as well as my outrageous yearly fee. My once decent credit score Now sucks, but it is no fault of this particular company. It is because I had other cards who did the same kind of crap, and never credited my account for the hundreds of dollars that they either erroneously or fraudulently charged me.
So as a result, I did exactly as I told this bank I would do if they continued to try to make me pay for something that was not my responsibility, and I just simply stopped paying those bills. If you think this bank is bad, whatever you do, do not allow yourself to become involved with Verve, as they are straight-up mobsters and Loan Sharks pretending to be a bank. And oddly enough, Capital One literally screwed me beyond belief and thought I was going to just lay down and take it.